An angry customer at a Utah car shop crashed his brand-new Subaru through the front doors, which was a shocking event. The event, which was caught on camera, has gone viral and shocked many people.
Reports say the customer, whose name was given as Michael Lee Murray, bought the Subaru Outback just hours before the accident. He was happy with the car at first, but soon became unhappy with it and asked the seller for a refund. When his request was turned down, Murray got very angry and said he would drive his car through the front doors.
As a shocking show of his anger, Murray kept his word and crashed his car into the dealership, damaging it in a way that cost thousands of dollars. Staff members were there and saw what happened. They almost got hit by the coming car.
Murray was charged with felony criminal damage, reckless endangerment, and economic interruption. He said he “blacked out” in a fit of rage and didn’t know what he was doing. He said he felt bad about what he did and that he had reached his “breaking point” when he wasn’t given a return.
Many people are still confused about what could have made someone so angry. Murray’s actions were definitely extreme, but they show how important it is to communicate clearly and solve problems in customer service.
Luckily, no one was hurt, but the store was badly damaged. Murray, on the other hand, was released from jail on Tuesday and is now being charged with crimes linked to the incident.
