Travelers place enormous trust in airlines and their crews, and that trust begins the moment they step on board. While a flight attendant’s friendly “hello” may seem like simple courtesy, it also serves an important safety purpose. Cabin crew are trained to quietly assess passengers as they board, watching for signs of illness, intoxication, mobility issues, or behavior that could pose a risk during the flight.
A TikTok video shared by flight attendant Rania explained that these brief interactions help crews determine who might need extra assistance—or who may not be fit to fly at all. Other crew members added that they also note passengers who could potentially help in an emergency, such as those who appear physically capable and alert.
While some travelers questioned the consistency of these checks, many shared personal stories that confirmed the practice. Ultimately, that warm greeting is part of a much larger responsibility: ensuring everyone’s safety and comfort in the air.